Take Their Word For It!
The service was tremendous with wonderful communication.
Talia, April and the rest of the ECT team did an excellent job over a long period of time, first helping our family move our mother rather suddenly from rehab into her retirement home suite, and then later organizing the shipping of large objects to two different cities, and conducting the estate sale and huge clear-out of our parents' large home where they lived for 51 years.
The service was tremendous with wonderful communication (in person, on the phone, and via many, many e-mails). Talia and April are both very kind and respectful, and they exuded a most helpful and calming demeanor all throughout the complicated and difficult transition of our parents moving due to sudden illness from their beloved house into their retirement home. It was a very big job very well done! I will recommend ECT to everyone I know.
WAY more than just a moving company!
The move was quick and easy - then the problems started, culminating with a trip to Emergency for a 'heart attack'.
Through it all Talia was a life saver, reassuring us this was normal, then instantly arranging for in-house care and a companion to take the pressure (and crazy texts) away from us and into the hands of professionals.
Now we enjoy visits with Mom, without feeling like we have to be front line caregivers who are on call 24/7.Without ECT to guide us through the entire process, we would have been lost. WAY more than just a moving company!
Don DeWolfe, CGA
A seamless result that made it so much easier...
Thank you for a very professional job, moving everything in one day. A seamless result that made it so much easier for my mum (and me too!).
Thank you to Talia and her talented team.
DR. Lynn Tomkins
If you are looking for help to move a loved one ... look no more!!
Elder Care Transitions does it all with professionalism, enthusiasm, and above all with kindness.
Our initial phone call with Talia Khanania (Founder/Owner) was like talking to an old friend ... and everything from there was an absolute breeze!
April Demers (Senior Move Coordinator) & Jen DeWolfe (Move Coordinator) did all the packing, the heavy lifting, the moving, the unpacking and then surprised us at the end of our moving day with the BIG REVEAL !!
Every piece of furniture in place, pictures & personal items beautifully displayed, clothes hung, bed made, bathroom ready for that first bath or shower and TV and phone all in operating mode. How comforting to walk into a new space only to find you are home!
Thank you for helping us move my aunt ... your compassion for her well being throughout the process was truly touching.
Elder Care Transitions truly are the "transition experts" !!
With great appreciation for all of your help,
Michelle Di Carlo
"Care, compassion and professionalism.”
To the wonderful ECTransitions team,
“Enormous thanks for helping us move our mother and taking such good care of us during a difficult time.
We so appreciate your care, compassion and professionalism.”
Martha Shaw, Judy Shiriff, Bill Shiriff
"All cheerful efficient and knowledgeable."
There is so much negativism these days that it was a pleasure to deal with you, April and your team--all cheerful efficient and knowledgeable.
I could not have managed the move and its complications on my own and I will recommend your services to everyone I can.
I look forward to seeing you and April from time to time at Walden. I always enjoy our little chats.
Thank you for a job well done.
"Were fabulous at putting Mom at ease..."
Elder Care Transitions assisted us with two moves for our Mom. The first was from her home of many years into a retirement residence and the second from suite to suite within the residence. I cannot say enough about the professionalism and compassion of this team. Mom was understandably apprehensive and quite agitated about the moves, particularly because she was concerned about her beloved cat.
April, Jen and the team were fabulous at putting Mom at ease. They didn’t just focus on accomplishing the physical move, they took pains to make sure she was cared for in the process. When they were done, the furniture was in place, pictures hung, TV installed and the cat was happy. Mom was also happy!
From our perspective, the two moves could not have been accomplished more smoothly. We would highly recommend Elder Care Transitions.
"There aren’t enough words to express my heartfelt thanks..."
There aren’t enough words to express my heartfelt thanks to you and your “girls” (April and Jen) for the successful and very happy move for me to my new abode. The professionalism and tender care you gave to me and my belongings was wonderful and I am now enjoying settling into my new surroundings. I particularly enjoyed getting to know you all. Your humour and helpful suggestions along the way proved to make it so much easier for me to adjust to leaving my long-time home and turning it into a new adventure. I most heartily recommend your company to any and everyone who is planning on downsizing. It doesn’t come better than with Elder Care.
I wish you continued success, Talia.
"I would recommend your services to anyone.."
I was very impressed with you, your moving specialists and the service you provided. Stephanie and April were friendly, efficient, informative, and fun to be around. They worked very hard the day before moving and the actual moving day. They did not waste one second, and BEST OF ALL, they kept smiling all day. They made a stressful time a memorable, happy time.
Your concern and information before the move was inspiring and gave me more confidence and relaxation than Valium!
I would recommend your services to anyone - the first interview was pleasant and reassuring, and the pre-moving day awesome. The day of the move was smooth and all my belongings were in place immediately.
You are to be congratulated on founding such a valuable, well-run
venture. All the best in the future, and I will look forward to seeing you again.
"You can't believe how fortunate I felt to have found you and for your expertise in helping us find the perfect retirement home for Mom. Thank you so much for everything!"
"My Aunt Jean's blood pressure has been going down for the first time in 25 years - amazing eh!!!!! I think she is experiencing a lot less STRESS these days !!! Proves the move and living at the retirement community you helped us find for her has been the best thing for her !!!"
"Everything I was looking for and needed at that time.."
"A wonderful young woman came to my home to see me and was kind, caring, supportive, understanding, patient and knowledgeable...........everything I was looking for and needed at that time. She did indeed help me find a wonderful new home in a lovely retirement residence in downtown Hamilton. There is no doubt in my mind that I would not have been able to find this special new home without Talia's aid and assistance. Thank you!"
Did we make change easy?
"I have used Elder Care Transitions many times to help me look after
an elderly client under my care. Whether it's arranging a social outing, purchasing a new orthopaedic bed, or organizing a move, Talia of ECT has always provided exceptional, caring, and trustworthy service. I would highly recommend ECT for any task involving an elderly loved one."
Don DeWolfe, CGA
"Dear Talia, You were so calm and caring throughout my move
to my new home. I received answers I needed quickly, and you responded to my every need. Thank you for all your kind help. Sincerely, Ms. Kettle."
"Recently, I've changed my residence from one apartment to another within a retirement facility. The move was made in my absence while I was away on holiday under the direction of Elder Care Transitions. My furniture and all fragile belongings were carefully handled, and set up in my new apartment exactly as I had them in my old apartment. Talia was wonderfully patient through the entire process. I should be pleased to recommend Elder Care Transitions to anyone requiring similar help. Wally"
Did we make change easy?
"Dear Talia, You were so helpful! As you know my move was very stressful for me. Your expertise in the coordination of every detail was excellent removing so much of my anxiety. I'm so fortunate to have had someone like you, help me through the transition. Thank you so much! Sincerely, Barbara Fletcher"
"Extremely professional and trustworthy.."
"Dear Talia, We are so appreciative of how you have helped us out during a difficult time. Thanks so much - you have been extremely professional and trustworthy through this entire process. We will certainly pass your name along to anyone we know needing assistance. Thanks again, Sheila"